Terms of Service

1. Guaranteed Guest Count. You must submit the guaranteed number of guests to us no later than 30 days prior to the event. If the actual number of your guests is larger than the guest count, you will be charged for the additional guests in attendance at the per plate rate. Reducing  the minimum guarantee after booking will increase the per plate rate. Food Craft will not discount or reduce the contract price if the actual number of your guests at event is less. 

2. Payments. You must pay Food Craft an amount equal to 25% of the total payment at the time of booking. 50% at least 15 days prior to the Event Date. The balance due no later than 3 days prior to the Event Date. Your failure to pay the balance due on time shall be considered a cancellation of this Catering Contract. All of the above are non-refundable. Payment will be charged accordingly for the minimum number of plates guaranteed or actual number of plates used, whichever is higher. Any Event booked less than 15 days from the Event Date must be paid in full at the time of booking. No different payment terms apply unless otherwise agreed upon. 

3. Menu Cost. Menu should be finalized at least 20 days prior to the event. All menu prices are subject to change based on market prices of food ingredients. If there is a significant increase in any market price, Food Craft will notify you of the price increase. If you do not agree to the new price, Food Craft will propose substitute menu items to you in order for you to maintain the agreed upon menu price. If you do not agree to the proposed substitution, then Food Craft may cancel this contract without further obligation.

4. Taxes and Extras. In addition to the contract price, you will be charged and responsible to pay all applicable central, state, local taxes. As per notification from income tax department,  the client/company has to provide their PAN CARD. Banquet clearance charges, tent or third-party support, pest control or miscellaneous charges for water and electricity by the venue are payable by the host. Rate per plate excludes cost of transportation, stalls, beverages and bar handling

5. To be managed by Host.  All necessary liquor licenses will be obtained by the host.  All materials for beverages, mock tails, cocktails, juice, mineral water, bar handling, ice, ice cubes, bar, cognac/ brandy for flambé are applicable to taxes and to be charged extra.

6. Food and Management. The food is prepared on order specifically for the number of guests confirmed by the client. No rebate or refund will be given if less number of guests attend the event. Management keeps a reasonable 10% margin for extra guests beyond the minimum number of plates agreed upon. However the management cannot be held responsible for adequate provisioning of food if the attendance runs greater than 10%. The management will not be responsible for any loss of the guest belongings. Gratuities are at your discretion.

7. Event Timeline and Staffing. Each Event is unique and will require a different timeline, so we understand that there will be specific requirements discussed at the time of your booking. Event staffing is variable and will be determined at the time of booking (based on the guest count and Event Type). If your Event exceeds the discussed hours in duration, additional staff time will be charged as a fee.

8. Collections. Any amounts remaining unpaid after the Event shall be overdue. In the event that Food Craft takes any action (whether or not litigation is instituted) to collect unpaid amounts due to Food Craft, you agree to pay the reasonable costs of collection (including court costs and attorney’s fees).